Experience

UX Researcher

Acquia

Currently

• Conduct qualitative and quantitative research to understand user needs, behaviors, and expectations across internal and external audiences.

• Design and execute research studies including interviews, usability testing, diary studies, surveys, and competitive analyses.

• Define research goals and methodologies aligned with product strategy and stakeholder requirements.

• Lead end-to-end research planning: participant recruitment, session facilitation, data synthesis, and insight reporting.

• Collaborate closely with UX Design, Product Management, Engineering, and cross-functional stakeholders to inform product decisions.

• Translate research findings into actionable recommendations that refine features, improve user flows, and support development prioritization.

• Deliver clear, data-driven insights that shape intuitive, relevant, and user-centered internal product experiences.

• Support Acquia’s vision of an open Digital Experience Platform (DXP) by ensuring our internal products meet both business goals and high usability standards.

UX/UI Designer Intern

Walmart

Aug 2023 - Dec 2023

• Designed a self-service data tool for corporate use.

• Reduced project development time by 85% through user testing as a team.

• Gained deep understanding of user needs through research with users and internal teams.

• Designed solutions aligned with the team’s technical capabilities and technological limitations.

• Coordinated and led validation sessions during the design process.

• Implemented changes based on feedback from conducted tests.

• Web design and development.

• Brand and logo design.

• Publicity.

• Created industrial plans and designs.

• 3D modeling and rendering.

• Graphic design.

Freelancer

Mar 2022 - Present

Head of UX/UI Design

Kuarctech

Feb 2024 - Dec 2024

• Led the development of web and mobile applications.

• Collaborated closely with the programming and development team.

• Designed and created assets, provided guidance, and assisted in the coding process to ensure the final product aligned perfectly with the intended design.

• Applied the Scrum methodology.

Skills

Research & Strategy

Design & Prototyping

• Frontend: HTML, CSS, JavaScript, React.

• Backend: Python and SQL for data-driven applications.

• Workflow: Git, Visual Studio Code.

• User Research: Interviews, surveys, persona development, journey mapping.

• Testing: Planning and conducting usability tests to validate user-centered designs.

• Methodologies: Design Thinking, Double Diamond, Agile (Scrum, Kanban).

• Visual Design: UI design, user flows, wireframes, and prototypes.

• 3D Design: Modeling and rendering using Fusion360, SolidWorks, and Keyshot.

• Creative Tools: Figma, Illustrator, Photoshop, Premiere Pro.

Development & Technical Expertise

Collaborative Processes & Tools

• Cross-Disciplinary Work: Seamless integration between design and development teams.

• Workflow Expertise: Agile processes and modern project management practices.

Education

Industrial Design Engineering

Bachelor's Degree, Instituto Tecnológico de Costa Rica (TEC)

Informatics and computing

Master's Degree, Universidad de Costa Rica (UCR), Current

Certificate, Alura Latam & Oracle

Oracle Next Education